Check the SIM and the connection mode In the face of this problem, it cannot be ruled out that the SIM is damaged or has moved when it receives a blow. In these cases, the message “Cellular without service” usually appears. To check that this is not the reason, we must turn off the phone, remove the SIM and reinsert it Why does my phone not make calls? If your cell phone doesn’t work to make calls: Make sure «Airplane mode» is turned off. Make sure your cell phone has a signal. Remove and reinsert the SIM card with the phone turned off, then turn it on again. Try the SIM card in another cell phone to make sure it is not damaged.
What to do when the cell phone does not allow you to make calls?
If your cell phone doesn’t work to make calls: Make sure «Airplane mode» is turned off. Make sure your cell phone has a signal. Remove and reinsert the SIM card with the phone turned off, then turn it on again. Try the SIM card in another cell phone to make sure it is not damaged.
Why aren’t calls coming from my cell phone?
The phone’s SIM may have been damaged and that’s why calls won’t go through my phone. We can try to take it out with the phone turned off and put it back in. Once this is done, we turn on the smartphone to see if the problem has disappeared, something that often happens to many users.
Why can’t I call a number?
Do not call from the phonebook The first thing to check is whether the call is being made from the phonebook, if so, you should try to make the call by dialing the number in question from the terminal keyboard, as sometimes the phonebook is configured incorrectly and does not dial the number correctly.
Why can’t I make calls but can receive?
The phone may have blocked the calling phone number. Open the Phone app and go to Number Filter to check if the number is included in the list. If you want to unblock a banned phone number, reset the filter rules.
How to disable Telcel call forwarding?
As on Android, we must look for the «Call forwarding» option in our phone’s settings following a few simple steps: Go to «Settings» and click on the «Phone» option. Within the menu, look for the “Call Forwarding” option. Enable or disable detours according to what you need.
How do I know if call forwarding is turned on?
You can check in your company’s app if you have call forwarding option, usually it’s under «my line» «Voice Settings» «Voicemail» «Call Forwarding».
Why is the call disconnecting?
When we make a call and it is cut off, this happens because our cell phone is disconnected from the cellular network, interrupting the call in progress at that moment, that is, our phone is not able to continue «communicating» with any of the mobile phone antennas that provide service in the area and therefore the …
How do I know if my phone is suspended?
-Call *111 from your mobile line. -Call 0800 444 0800 from any landline.
How do I know if call forwarding is turned on?
You can check in your company’s app if you have call forwarding option, usually it’s under «my line» «Voice Settings» «Voicemail» «Call Forwarding».
Why is the call disconnecting?
When we make a call and it is cut off, this happens because our cell phone is disconnected from the cellular network, interrupting the call in progress at that moment, that is, our phone is not able to continue «communicating» with any of the mobile phone antennas that provide service in the area and therefore the …
How do I know if I have enabled Telcel call forwarding?
To find out if call forwarding is active and to which number it is associated, we can enter the following code from our smartphone in the “Telefone” app: *#21#, press the call button and wait for the system to show us a message .
What is *#21 code?
The *#21# code is used to see which deviations we have activated, like a query screen. We can also check this in case of Jazztel or Vodafone.
What is the Telcel MMI code?
The most used MMI code is *#06# to know the IMEI of the cell phone’s motherboard, practically included by most manufacturers in their terminals.
What does Telcel diverted call mean?
Call forwarding is a function on smartphones that allows us to forward the calls we receive to another mobile phone number if we are unable to answer them for various reasons. For this reason, there are several options: Unconditional: All incoming calls are automatically forwarded.
What does call forwarding mean?
Call forwarding is a service that allows you to forward all calls from your landline to another line of your choice, be it landline or cell phone.
What does error 31 in Telcel mean?
Ended call -31-, what is this? No wonder they already give unlimited calls, bad service, not because they patronize important things, they will neglect their real business, please sort this out.
How do I know if my Telcel line is suspended?
Via online chat or by dialing *264 or *111: inform the IMEI (dial *#06# of your mobile phone to obtain it), the chip number, brand and model of your Device and the suspension key. At the Customer Service Center: you must present a valid official identification document, your current SIM card, the suspension key and the IMEI.
How to reactivate a Telcel line?
Dial *264 and wait for the Telcel customer service menu to appear. Select the «Activate my line» option. This option appears among the first. You will then be asked why you want to reactivate the row.
How do I know if a line has been cancelled?
How to know if a cell number has been canceled That when calling it gives a tone, but skips the voicemail. This means that the number is active, but you still don’t know who it belongs to. Immediately go to a message saying that this number does not exist. This confirms that the number has been cancelled.
How do I know if my cell phone’s chip is damaged?
Cross Test: If the SIM still does not work and the phone shows one of the following three messages: “Insert SIM”, “SIM Error” or “SIM Card Rejected”, then you can check if the problem is still with the SIM and not your terminal, you can perform a cross test.
What is Telcel APN?
For those who are not very familiar with the subject, APN is an acronym in English that corresponds to the term ‘Access Point Name’ – this configuration allows a smartphone to access the 3G and 4G networks of a mobile operator and with that to the data of contracted navigation.
How do I know if my cell phone’s chip is damaged?
Cross Test: If the SIM still does not work and the phone shows one of the following three messages: “Insert SIM”, “SIM Error” or “SIM Card Rejected”, then you can check if the problem is still with the SIM and not your terminal, you can perform a cross test.
How to know the APN of a SIM?
Go to Settings > Wireless & Networks > Mobile Networks > Access Point Name. At the top, where three dots appear, look for New APN and enter your operator’s data (if you don’t have it, continue reading the post to find your company’s).
How to disable Telcel call forwarding?
As on Android, we must look for the «Call forwarding» option in our phone’s settings following a few simple steps: Go to «Settings» and click on the «Phone» option. Within the menu, look for the “Call Forwarding” option. Enable or disable detours according to what you need.
What does Telcel diverted call mean?
Call forwarding is a function on smartphones that allows us to forward the calls we receive to another mobile phone number if we are unable to answer them for various reasons. For this reason, there are several options: Unconditional: All incoming calls are automatically forwarded.